FAQEYEWEARE-COMMERCE

  • WHAT ARE THE SHIPPING OPTIONS?

    UPS Ground
    Ground shipping is $5 for orders under $50.
    Ground shipping is complimentary on orders of $50 or more.

    USPS Priority
    Priority shipping is $5 for orders under $50.
    Priority shipping is complimentary on orders of $50 or more.

    UPS Second-Day
    Second-Day express shipping is $15 with every order.

    UPS Overnight 
    Overnight shipping is $20 with every order.

    Overnight orders placed by 4 PM ET on a business day will be processed and shipped the same day, then delivered the following business day. UPS Second-Day orders placed by 4 PM ET on a business day will be processed and shipped the same day, then delivered within 2 business days following the ship date. Standard orders placed by 4 PM ET on a business day will be processed and shipped the same day, then delivered within 4 - 7 business days following the ship date.

    Orders placed after the designated cut-off times will be processed and shipped the next business day. Business days are Monday — Friday, excluding U.S. federal holidays. 

    For all current shipping offers, please refer to Benefits of CHANEL.

    You can contact a Customer Care Advisor either online or by telephone at 1.800.550.0005, 24/7, for any information regarding shipping options, so that we may assist you.