FAQFRAGRANCE & BEAUTYE-COMMERCE

  • WHAT ARE MY SHIPPING OPTIONS?

    All orders placed on the Online Boutique are uniquely packaged by CHANEL and delivered within the United Kingdom (exclusions apply for Channel Islands).

    CHANEL offers the following delivery options across the UK:

    • Standard Delivery, within 2-3 days (£6)
    • Next (working) Day Delivery for all orders placed before 3:00 PM Monday-Friday (exclusions apply, two days’ delivery for some postcodes) (£9)
    • Nominated Day, you may select a delivery day of your choice, up to 7 working days in advance.  (Please note the earliest nominated day for orders placed between 3:00 PM on Friday and midnight on Sunday is Tuesday) (£8)

    CHANEL is also pleased to offer complimentary standard delivery for all orders over £50.

    All above methods are guaranteed within a 1-hour delivery slot (excluding Sundays and holidays) by our transporter.

    For deliveries in London, CHANEL also offers the following options:

    • Same Day Delivery for all orders placed before 4:30 PM Monday-Friday (£20)
    • Next Day Click & Collect for orders placed before 3:00 PM Monday-Thursday. Complimentary from all CHANEL stand-alone Boutiques. To locate your nearest stand-alone Boutique please visit the Store Locator section of our website.